支持中心

技术支持

Technical Support is our commitment to the services we offer as long as you stay with us. Any troubles related to service interruption or problems, difficulties to use or understand the service functionality - Control Panel are sphere of competence of our Tech. Support staff.

需要帮助

For quick help on how to use the functionality of the Control Panel we have created discrete link on the upper right corner inside every section. This is the place to check at first if you come up to a dead end. You can consider need help areas as simple tutorial of the sections, their functionality and description.

常见问题

也就是FAQ,是一系列的常见问题和答案。所有问题都是根据特定的服务,经常被问到的。向我们技术小组提出的几乎85%的问题往往都是重复的。

故障单系统

If no good answer of your problem is available neither inside our Frequently Asked Questions nor in the Need Help section of your Control Panel, don't wait but open a trouble ticket from your Control Panel. We aim to provide each customer with a quick, precise answer to their concrete issue.

销售服务

联系销售

针对与我们提供的服务相关的售前问题:1. 主机托管——共享主机和VPS主机——选项、详情、定制需求;2. 域名注册或转移——法规、条款、定价;3. SSL认证——选择最适合您网站的SSL.

销售电话

销售代表在线回答以下售前问题:1. 虚拟主机——共享主机和VPS虚拟专用服务器——选择、详情和客户定制;2. 域名注册或转移——规则、条款和定价;3. SSL认证——选择最适合您网站的SSL。

销售热线

客户如果习惯直接接触、想听到销售代表的声音,欢迎拨打美国电话: , 英国电话: , 德国电话: 。如果需要技术支持请不要通过电话的方式。

服务承诺

良好的关系对于我们来说非常重要,我们为此经过了很多年的努力。我们希望表达我们的承诺,保证良好的运作和提供满意的服务。
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